Not everyone is born to a be salesperson, but the good news is anyone can learn. Gain strategies to help even the meekest self-storage manager overcome anxiety and learn to convert prospects to renters.
Contactless interactions are all the rage in self-storage. Get vital information on how to obtain identity verification, confirm lease-agreement acceptance, provide customers with unit access and more.
It can be difficult to establish self-storage policies and procedures that drive day-to-day activities. Learn industry best practices for implementing standardized processes that make excellence the norm.
Our presenter will help you navigate how to adhere to official guidelines and show empathy to delinquent tenants, while still protecting your self-storage revenue during a pandemic.
Today's competition may be tough, but our presenter will give you a winning recipe for success--one that allows you to lead the market, regardless of how large your facility is or how many properties you own.
Our presenter will provide an easy-to-understand overview of IoT functions and how they can improve day-to-day self-storage facility management, from customer service to site maintenance to security.
Bad management can lead to low morale, high turnover and even liability issues. Our presenter will address some of the worst mistakes self-storage employers make when managing staff and how to do better.
Our presenter will share examples and proven strategies on how self-storage facility managers can avoid disagreements and handle disputes with customers, coworkers and superiors.
Discover how to shape tech-based service interactions with humanistic qualities like emotion, conversation and relationships, and learn to bridge the gap between digital and people-led customer service!
Get first-hand insight from a panel of fellow self-storage operators on adopting technology. They’ll discuss which tools to use, how to implement, pros and cons, and more!