Every point of contact with a prospect or tenant should deliver an excellent customer experience. Our speakers will teach you how to craft one that wins the rental, time and time again.
Speakers: Kevin Kerr, Marketing Manager, Storage Commander Software; Warren Lieberman, President, Veritec Solutions; Steve Lucas, CEO and Managing Partner, The Storage Group
Format: DVD (USPS Shipping Required)
Duration: 60 minutes
NOTE: Please allow up to three business days for the processing of your order.
Cultivating a 5-Star Experience: How to Foresee and Meet the Needs of Your Self-Storage Customers
The restaurant and hospitality industries originated the idea of the five-star service experience. Now, the allure of the “gold standard” has quickly taken precedence in many businesses, including self-storage. To achieve it, every point of contact with a prospect or tenant should deliver an excellent customer experience (CX). Here’s how to craft one that wins the rental, time and time again.
This product will also be available as an on-demand video sometime in late September. In DVD format, it is included as part of the following discount packages: