Dear Customers ... We've migrated to a new platform! Things should be working seamlessly, but if you do encounter any glitches, please send us a note using the form below.

NOTE: Any digital product you’ve purchased (downloadable or streaming) is accessible through your My On-Demand Library. If you believe you're missing a product you bought previously, please let us know, and we’ll investigate.

Customer Support

Thank you for your interest in the Inside Self-Storage Store. We appreciate your patronage. For assistance with existing orders or to ask questions about our products, please contact us at

Looking for help with ISS Magazine?

Though the ISS Store enables you to buy a subscription to ISS Magazine, they are serviced and handled through a third-party provider. For assistance with these inquiries, please visit

Have a product you'd like to sell?

We're always looking for new store partners! If you have a video, book, report or other business tool you feel would be useful to the self-storage community, please send a note to