Customer Support

Holiday Notice

The ISS Store is still open for business, but some of the elves behind the scenes will be taking a break from Saturday, Dec. 20 to Sunday, Jan. 4. Products will continue to ship, though there could be a delay in response to customer-service inquiries. (As always, digital products will upload to your “My On-Demand Library” immediately upon completion of purchase.) We’re resting up to provide more stellar products and service to you in 2026. We apologize in advance for any inconvenience this causes and greatly appreciate your patience. Happy holidays!

Thank you for your interest in the ISS Store. We appreciate your patronage! For assistance with existing orders or to ask questions about our products, including Inside Self-Storage Magazine, please call 800-262-1954, Monday to Friday, 8 a.m. to 5 p.m. Central Time. You can also send us an email at any time at [email protected]. After-hours and weekend messages will be answered on the next business day.

Have a product you'd like to sell?

We're always looking for new store partners! If you have a video, book, report or other business tool you feel would be useful to the self-storage community, please send a note to [email protected].