Inside Self-Storage
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10 Ways to Boost Your Customer-Conversion Rate in Self-Storage

This session outlines strategies to help you convert more prospective customers to self-storage tenants—on the phone and in person. Learn how to generate more phone leads, pre-sell customers and more.

Speakers: James Ross and Matthew Van Horn, Vice Presidents, Cutting Edge Self Storage Management
Format: Streaming Video
Duration: 46 minutes

10 Ways to Boost Your Customer-Conversion Rate in Self-Storage
This session outlines strategies to help you convert more prospective customers to self-storage tenants—on the phone and in person. Our presenters share tips for handling phone calls and walk-in customers, as well as ways to generate more phone leads. They’ll discuss the creation of dynamic marketing campaigns, how to “pre-sell” customers and more. You’ll learn:

  • How to create a sales-conversion atmosphere in today's market
  • How to offer an online experience that entices customers to call
  • Simple ways to increase phone and walk-in conversions
  • Strategies to pre-sell customers before they ever meet the manager
  • How dynamic marketing campaigns increase your conversion rate

This product is also available in DVD format, both as a single and as part of the following discount packages: