How I Turned My Family's Self-Storage Operation on Its Head: An Automation Case Study
In this case study, our presenter will share why and how she introduced automation to her family’s four-property self-storage portfolio, and how it has improved their customer service and overall performance.
Speaker: Mason Shaw, Director of Operations, American Storage South
Format: Streaming video
Duration: Approximately 50 minutes
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How I Turned My Family’s Self-Storage Operation on Its Head: An Automation Case Study
The next generation of self-storage owners is here, and they’re ditching old-school operations tactics in favor of technology. Our presenter will share why and how she introduced automation to her family’s four-property portfolio, and how it has improved their customer service and overall performance. In this case study, you’ll hear her strategy for modernizing the workplace and putting the business on a pathway for future success.
You’ll learn:
- Why technology is the future of self-storage
- The automation this operation chose to embrace
- Why and how they did it
- How it improved business performance
- How the company maintains a balance between human interaction and technology
This product is also included as part of the following discount packages:
Format: VID
