Learn operational tips and collection techniques to avoid self-storage lien sales as well as the best way to implement procedures if a delinquent account must go to auction.

Speaker: Cheli Rosa, Auctioneer and Strategic Account Manager, StorageTreasures/OpenTech Alliance Inc.
Format: Streaming Video
Duration: 43 minutes

Don’t Lien on Me: Avoiding Self-Storage Auctions, What to Do When You Can’t
Taking a delinquent self-storage account to auction should be a last resort. Our presenter will discuss several ways to avoid lien sales, including operational tips and effective collection efforts. She’ll also examine the options available should a lien sale prove unavoidable, including conducting your own auction, hiring an auctioneer and using an online-auction website, along with the best way to use each of these methods.

You’ll learn:

• How good customer service helps prevent delinquency
• Effective collection practices
• Tips for conducting a successful lien sale
• What to ask potential auctioneers
• Best practices for conducting online auctions

This product is also available in DVD format.