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Establishing Self-Storage Policies, Procedures and Best Practices

Learn how to create policies, procedures and best practices that make sense for your facility. Discover how laws affect your policies as well as how to build an operations manual and ensure compliance.

Speaker: Marianne Cordova-Breen, President, AMS Group LLC
Format: Streaming Video
Duration: 47 minutes

Establishing Self-Storage Policies, Procedures and Best Practices
Self-storage management involves routine tasks, many o fwhich must be done on a timely, consistent basis. Some are even regulated by state laws, so it’s important they be handled properly. Because you can’t always be hands-on, you need standard operating procedures for managers to follow. Our presenter will help you you create policies and best practices that make sense for your facility. You’ll learn:

  • Everyday tasks that must be managed by your staff
  • How to create an operations manual
  • How the law affects your company policies
  • When to make judgment calls and when to make phone calls
  • How to ensure staff compliance

This product is also available in DVD format, both as a single and as part of the following discount packages: