Inside Self-Storage
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List price $25.00
Digital-only Access $20.00
In stock

Video Pre-Order - Harnessing the Power of Customer Feedback in Your Self-Storage Business Reputation

All customer reviews matter! This video explores the vital role they play in self-storage success, providing ways to help you build a solid business reputation, attract new customers and foster loyalty.

Speaker: Kale Leavitt, CEO and Cofounder, StorageReach
Format: Streaming video
Duration: Approximately 50 minutes

PLEASE NOTE! This is a pre-order of a video that is being recorded at the Inside Self-Storage World Expo in Las Vegas, April 22-25. The final product will be uploaded into your ISS Store account by June 20, 2025. You will receive an email once your product is available. For questions about an order, contact Customer Support.

Harnessing the Power of Customer Feedback in Your Self-Storage Business Reputation
All customer reviews matter! In this presentation, we’ll explore the vital role they play in the success of your self-storage business, including how they shape customer perceptions, guide decision-making and drive business growth. You’ll receive practical insight to help you build a solid business reputation, attract new customers and foster loyalty. Get the knowledge and tools you need to harness the power of online feedback.

You’ll learn:

  • How reviews influence customer behavior and the perception of your business
  • How to get satisfied customers to leave positive reviews
  • How to respond to negative reviews professionally and turn setbacks into opportunities
  • Ways to incorporate positive reviews into your marketing efforts
  • The importance of tracking and analyzing review data

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2025 Education Video Package
Self-Storage Operator Essentials 2025 Education Video Package
Self-Storage Marketing 2025 Education Video Package