Inside Self-Storage
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Digital-only Access $20.00
In stock

Lessons We've Learned in 50 Years of Self-Storage

Two well-versed industry veterans draw on 50 years of self-storage experience to share their successes and failures. The conversation explores all aspects of facility ownership and operation.

Speakers: Kraig Haviland, Director of Operations, San Diego Self Storage; Susan Haviland, Founder and CEO, Haviland Storage Services
Format: Streaming Video
Duration: 50 minutes

Lessons We've Learned in 50 Years of Self-Storage
Join two well-versed industry veterans as they share quick-hitting pearls of wisdom gleaned during their combined 50 years of self-storage experience. During this lively session, our presenters will share truisms about the industry and what they’ve learned from their successes and failures—all doused with a splash of humor. The conversation will explore all aspects of facility ownership and operation. You’ll learn:

  • Strategies related to hiring and firing
  • Tactics to consider when selecting a self-storage site
  • Best practices from industry experts
  • The most important people in your organization (and why)
  • What does and doesn’t work when it comes to marketing

This product is also available in DVD format, both as a single and as part of the following discount packages: