Inside Self-Storage
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More Advanced Technology Tools to Boost Self-Storage Sales, Service and Efficiency

Learn about advanced technology tools and add-ons that can improve self-storage customer service and overall productivity, such as automation, mobile devices, phone technology and more.

Speaker: Mark S. Yandow, CEO and Chief Operating Officer, Self Storage Management Co.
Format: Streaming Video
Duration: 51 minutes

More Advanced Technology Tools to Boost Self-Storage Sales, Service and Efficiency
All self-storage operations need basic technology like software and security equipment to survive in today’s competitive environment, but there are more advanced tech tools that can improve the overall user experience and streamline the operation. Learn about add-ons that can improve customer service and overall productivity, such as automation, mobile devices, phone technology and more. You’ll learn:

  • How to use software to encourage customer reviews
  • How to leverage call tracking to help calculate marketing returns
  • Effective ways to use e-mail marketing for customer acquisition and communication
  • How to leverage social media in your daily operation
  • How to use technology tools to enhance the customer experience

This product is also available in DVD format, both as a single and as part of the following discount packages: