Finding and hiring self-storage employees is the easy part. Learn how to conduct effective reviews as well as when and how to discipline staff.

Speaker: Pam Alton, Founder and CEO, Mini-Management Services
Format: Streaming Video
Duration: 42 minutes

Praise or Punish? Evaluating and Disciplining Self-Storage Employees
Finding and hiring self-storage employees is the easy part. Once they’re on the job, how do you evaluate their job performance, and what should you do if they aren't following your guidance and direction? Our presenter will teach you what should go into an effective employee review and when to provide one. She’ll also discuss steps to take when disciplining employees and when it’s appropriate to do so.

You’ll learn:

• What goes into an effective employee review and why it’s necessary
• How to conduct an employee review and when
• When it’s appropriate to discipline an employee
• The proper process for employee reviews, write-ups and termination
• The importance of employee documentation

This product is also available in DVD format.