Inside Self-Storage
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The Anatomy of a Good Self-Storage Phone-Sales Call and Script

This session will help self-storage managers perfect their phone-sales script and presentation. Learn the five parts of a sales call, how to increase your “kill rate,” closing techniques and more.

Speaker: Mike Rhoads, Executive Vice President, PFG Capital LP
Format: Streaming Video
Duration: 48 minutes

The Anatomy of a Good Self-Storage Phone-Sales Call and Script
The No. 1 job of a successful self-storage manager is unit rentals, many of which begin on the phone. Our presenter will help you perfect your phone-sales script and presentation, providing detailed information and real-life audio examples that will help you increase your facility’s close rate. You’ll learn:

  • The importance of phone sales
  • The five parts of a sales call
  • How to increase your "kill rate" over the phone
  • Closing techniques to use for each customer
  • What makes a call a success or a failure

This product is also available in DVD format, both as a single and as part of the following discount packages: