There are challenges and opportunities when trying to elevate the self-storage customer experience. Learn how to tap into low-risk, high-reward improvements.
Speaker: John Traver, CEO, XPS Solutions
Format: Streaming Video
Duration: 43 minutes
The Pillars of a Winning Self-Storage Customer Experience
The customer experience (CX) has evolved rapidly over the last few years, especially for the modern-day self-storage tenant. This presents both challenges and opportunities for facility operators. Our presenter will help you understand what these are and how CX affects your bottom line. You’ll also learn how to tap into low-risk, high-reward improvements for your CX.
This product is also available in DVD format.