Call-center services have evolved well beyond answering the phone. Learn about the latest innovations that can save time, money and headaches while strengthening your self-storage operation.
Speaker: John Traver, CEO, XPS Solutions
Format: Streaming video
Duration: Approximately 54 minutes
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Way Beyond the Phone: Call-Center Innovation and What It Can Do for Your Self-Storage Business
Call centers have been an industry staple for years, but today’s services go well beyond answering the phone. Technology has transformed the call center of the past into the support center of the future. Modern providers strive to be an extension of your business, improving the user experience for customers and facility staff. Learn how innovation in this area can save time, money and headaches while strengthening your operation.
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