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What’s Your M.O.? Writing Your Self-Storage Company Handbook

A clear set of policies and procedures will help protect your business, customers and employees. Get insight on what your handbook should include as well as formatting and other best practices.

Speaker: Denise Bowley, Co-Owner and Operations Officer, Grow Your Storage LLC
Format: Streaming Video
Duration: 37 minutes

What’s Your M.O.? Writing Your Self-Storage Company Handbook
Operating your self-storage facility without a company handbook is like renting a storage unit without a signed lease … You’re opening yourself to liability and putting your asset in danger! A clear set of policies and procedures, detailed in writing and organized by topic, will help protect your business, customers and employees. Get insight on what your handbook should include as well as formatting and other best practices.

You’ll learn:

  • Which policies and procedures your handbook should address, including ones that are required by law
  • How to customize policies to fit your company mission
  • How to organize your handbook so it’s easy to understand and navigate
  • Proper formatting for a company manual
  • Where employee signatures and initials should be required

This product is also available in DVD format, both as a single and as part of the following discount packages: