Inside Self-Storage
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What to Do When the Nightmare Comes True: Disaster Management in Self-Storage

Disaster can come in many forms in the self-storage industry. Learn common risk-management strategies including disaster planning, insurance coverage and staff training.

Speaker: Mike Schofield, President and CEO, MiniCo Insurance Agency
Format: Streaming Video
Duration: 55 minutes

What to Do When the Nightmare Comes True: Disaster Management in Self-Storage
Fire, flood, hurricane, injury, theft and … the unknown? Disaster can come in many forms in the self-storage industry. To mitigate loss, it’s critical to be prepared—not only before a catastrophe but during the aftermath. Our presenter will discuss common risk-management strategies including disaster planning, insurance coverage and staff training. He’ll also offer considerations for managing claims and communicating with customers and staff in a crisis.

You’ll learn:

  • Different types of catastrophic perils for self-storage
  • How to create and implement a written disaster plan
  • How to manage insurance claims
  • How to effectively communicate with customers and staff during a disaster
  • Disaster-management case studies

This product is also available in DVD format, both as a single and as part of the following discount packages: