Learn how to recruit, evaluate, hire and train your new self-storage managers to ensure they operate the asset to maximum profitability. Get insight on interviewing, background checks, references and more.
Explore ways to maximize your self-storage technology outlay, including strategies for getting staff and customers on board and guidelines for general maintenance. You’ll also learn how to measure ROI.
Get insight for setting street and online rental rates as well as tips for knowing when to adjust rates and by how much. Also hear strategies for successfully executing increases with new and existing tenants.
This session will help you create or update your plan for dealing with delinquent self-storage tenants and recovering past-due rent, providing collections tips, late-fee and notice strategies and more.
Learn tools, tips and tricks that have been proven highly effective in improving self-storage ancillary sales. You’ll get strategies for selling more product and adding to the bottom line with add-on profit centers.
This session focuses on the expenses that have a direct bearing on a self-storage facility’s net operating income. It provides tactics for keeping costs in check and negoatiating with service contractors.
Learn about advanced technology tools and add-ons that can improve self-storage customer service and overall productivity, such as automation, mobile devices, phone technology and more.
Learn effective sales strategies for closing every self-storage rental as well as tips for overcoming customer objections, achieving service excellence, handling difficult service situations and more.
Explore the must-have technology tools every self-storage operator should use, why they’re important and how they impact the daily operation of a facility. Match the right tools for your needs.
In this revealing session, self-storage managers get candid, insider advice on handling situations for which they may not be prepared. Get tips to maintain confidence and a positive professional attitude.