Learn how to create urgency with your self-storage customers and avoid the discounting game with these hard-hitting sales techniques. Get the rental deal YOU want and stop inhibiting profit gain!
Learn how the data from self-storage management software can help identify weak spots in your operation, which metrics are most meaningful and how to apply the information to your business.
Get the knowledge you need to avoid common legal mistakes made by self-storage operators in the areas of bailments, vehicle storage, bankruptcy and the Service Members Civil Relief Act.
Two well-versed industry veterans draw on 50 years of self-storage experience to share their successes and failures. The conversation explores all aspects of facility ownership and operation.
Learn about legalities related to online rentals, remote-management services, electronic signatures, e-mail notice verification, online lien sales, online advertising and other self-storage technologies.
Examine several aspects related to self-storage compensation and facility staffing, including salary and hourly wages, relief-staff considerations, resident vs. offsite managers, and more.
This session will help you prepare yourself as well as your storage properties, co-workers and tenants for a crisis such as a fire, flood or other disaster. Learn the steps to cope with various situations.
Learn indispensable sales techniques you can implement immediately to build relationships with customers, ask the right questions, improve phone skills, overcome objections and close more overall rentals.
Learn how to increase your piece of the self-storage revenue pie through proven revenue-management procedures and additional revenue streams. Topics include rental rates, effective discounting and more.
If you’re a self-storage manager, facility numbers matter to you as well as the owner! This session will help you cultivate financial intelligence, interpret facility metrics and act on the data.