Sales/Customer Service
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Learn operational tips and collection techniques to avoid self-storage lien sales as well as the best way to implement procedures if a delinquent account must go to auction.Item Number 6204865840001Digital-only Access $20.00 -
Dealing with certain customers can sometimes be uncomfortable, gross or even frightening. Learn how to handle even the most awkward situations professionally and with poise.Item Number 6204866870001Digital-only Access $20.00 -
This Guidebook addresses key aspects to self-storage ownership and management providing insight to revenue, sales, legal issues, marketing, maintenance, liability, technology, security and much more.Item Number ISS989Digital-only Access $99.00 -
Big savings! The Inside Self-Storage 2020 Guidebook Series contains both publications at a discount of about $20. Get detailed insight on building, investing, ownership, management and more.Item Number ISS990Digital-only Access $129.00 -
This Guidebook addresses key aspects to self-storage ownership and management providing insight to revenue, sales, legal issues, marketing, maintenance, liability, technology, security and much more.Item Number ISS988Digital-only Access $89.00