Learn about common self-storage operational mistakes and how to correct them, including who to trust to run a facility, common marketing errors, how to underwrite property income and expenses, and more.
This detailed, comprehensive guide instructs facility owners and managers in how to manage the day-to-day functions of a self-storage facility, from opening and closing the office to everything in between.
This handbook is a compilation of policies, procedures, conditions and expectations to guide employee/employer actions in the operation of a self-storage facility—a code of conduct and information source.
This guide contains high-level strategies for increasing the value of a storage asset, covering topics such as hiring, marketing, site "rentability," audits and operational reviews, revenue, expenses and more.
This USB drive contains a comprehensive set of written and recorded training materials on self-storage auditing, collections, customer service, marketing, facility operation, revenue management and sales.