TOPICS

Learn the ultimate process for transforming self-storage leads into rentals, including what to say and how to say it when the office phone rings or someone walks in the door.

Learn 10 steps to turn “no” votes into “yes” and avoid common mistakes that cause cities to deny self-storage projects. Get your facility built while your competitors give up on their plans!

Learn how to assemble an appropriate compensation package, including salaries and wages, bonus plans, benefits and other incentives, to keep valuable staff engaged and happy.

Learn how advances in self-storage technology, including AI, smart-sensor data, mobile apps and more, can help you save money, increase security and enhance the customer experience.

Leverage key takeaways from the Great Recession to navigate the current economic downturn and take advantage of opportunities that will occur. Topics include effects on finance, development and more.

Sooner or later, every self-storage operator will need to call an attorney. Learn the most common situations in which you should seek legal advice and why.

Learn techniques to improve and maximize your user experience for online rentals, starting with your website and moving all the way through to the final transaction.

Learn the most important items that affect self-storage construction spending and get simple tips to evaluate a proposed building for too much design (extra cost) or too little (extra risk).

Learn effective site-auditing strategies to ensure business success. Topics include areas to evaluate, red flags to watch for and what to do when problems are uncovered.

Learn the most effective ways to remotely manage a facility, from automating the move-in process, to improving tenant access, to building and development considerations.