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This session, presented by an industry attorney, addresses some of the common legal questions asked by new self-storage managers and provides the answers they need to successfully run their facility.

Get an overview of four critical legal concerns related to daily self-storage operation, including the most important lawsuits to avoid, tenant bankruptcy, late-fee charges and employee overtime.

Self-storage can be a lucrative pursuit, but it isn’t for everyone. This session will help you figure out if the business can work for you, identifying key issues that are critical to investment success.

Get insight to why legal planning and implementation is imperative when acquiring self-storage property and how to properly structure acquisitions. Also learn smart exit strategies for when it’s time to sell.

Do you know when the self-storage customer experience actually begins? Learn about the impact phone skills, social media and curb appeal have on a customer’s experience and how to handle service issues.