ISS World Expo Education

Our presenter will focus on two of the most important aspects of remote managed properties: sales and service. He’ll delve into ways to improve phone transactions, leads, the customer experience, and more.

With the self-storage industry and economy changing, some markets have experienced a decrease in real estate transactions. In this session, you’ll hear surefire ways to increase the worth of your business.

This session will explore the five biggest threats to the self-storage industry today and how to ensure you won’t only survive but will thrive in the turbulence ahead.

Our presenter will offer a checklist that should be evaluated for potential self-storage facility renovations, including building facades, HVAC, leasing office, lighting, security and more.

A panel of operators who’ve effectively integrated automation into their self-storage facilities will share their firsthand experiences with implementation while shedding light on pros and cons.

Delve into key aspects of a self-storage feasibility study, including advanced metrics you might not normally think to analyze, and how to proceed when a development fails to “pencil out.”

Learn specific strategies you should be employing to better operate and promote your self-storage facility and how they’ll benefit you and your customers.

Learn about a performance formula that encourages the staff behaviors you want and discourages the ones you don’t. You’ll learn and practice providing self-storage team feedback.

The drivers that impact self-storage businesses can also have legal ramifications. In this session, an industry attorney will discuss what’s on the horizon for operators from a liability standpoint.

There’s a growing trend to use sustainability in building self-storage. In this session, we’ll dive into decisions to consider during the planning phase and general practices to maintain it during operation.