Staffing

Learn how to apply military leadership principles to identify areas that will make your self-storage operation more efficient as well as how to instill the tools you need to achieve greater levels of success.

One of the most effective investments an owner can make in his business is the empowerment and professional development of his facility-management team. Learn ways to inspire and enrich your people!

A clear set of policies and procedures will help protect your business, customers and employees. Get insight on what your handbook should include as well as formatting and other best practices.

Are you looking for fresh ways to increase profit and improve the value of your self-storage asset? Explore key investments that could quickly improve performance and profit.

Unless you completely outsource your facility management, you should be making regular site visits. Learn how to make the most of them to provide excellent leadership and solidify asset-value growth.

Effectively hiring quality employees can be an expensive and time-consuming process. These grassroots methods and strategies are designed to attract engaged, competent and productive job candidates.

Creating a company “culture” goes beyond your policies-and-procedures manual. Learn why employees are the building blocks to company success, what motivates staff and the value of group achievements.

Labor laws concerning wages are changing rapidly. Learn about exposures you could face, how to comply with wage requirements and how to minimize liability in the event of a lawsuit.

If you’re a self-storage manager who aspires to multi-facility management or a regional position, this session will help you take charge of your career progression with concrete steps and sound advice.

Two well-versed industry veterans draw on 50 years of self-storage experience to share their successes and failures. The conversation explores all aspects of facility ownership and operation.