Day-to-Day Management

Our presenter will discuss the latest in potentially damaging self-storage legal issues and how to handle them. He’ll also examine interesting patterns from actual cases and how they were resolved.

Our presenter will share why being a hands-on self-storage owner has its advantages and help you recognize which lines of day-to-day operation you should approach, straddle and avoid crossing.

Looking for ways to improve profitability? Consider expanding your self-storage product and service mix. Our presenter will discuss proven add-on profit centers and programs that can drive new business.

Our presenter will cover the latest digital-marketing best practices in self-storage, addressing Google updates, website trends, the newest features in online rentals to increase conversions and more.

COVID-19 has created new legal challenges. Learn how to address potential problems with updates to your self-storage rental agreement, execute a revised contract for current tenants and more.

Learn how and why to study your profit-and-loss and other fiscal reports, interpret the data to gauge the health of your business, and use the information to adjust your self-storage operation.

Professional success doesn’t occur by accident. It takes practice and commitment. Our presenter will provide a roadmap to help self-storage managers elevate their talents and take on growth opportunities.

COVID-19 drove customer service to digital channels, but which virtual conveniences are here to stay? Our presenters will discuss technologies that can improve CX for fast, frictionless interactions at scale.

Recent legislative updates have created grey areas for processing self-storage liens and taking units to auction. Get the low-down on various state lien-law changes and remaining compliant with auctions.