Become a master of self-storage technology! This select, discount bundle offers insight to automation, the customer experience, smart tools, contactless rentals, virtual trends and more.

Format: Streaming video
Duration: Approximately 4 hours, 30 minutes

Please Note: Streaming videos are viewable through an embedded player in your "My On-Demand Library." These products are uploaded nightly into customer accounts, usually by 9 p.m. ET, though times may vary. It may take up to 24 hours for a video purchase to appear in your library, depending on the time of day your transaction is processed. Thank you for your patience.

Self-Storage Mastery Video 5-Pack: Innovative Operation
Our Self-Storage Mastery video packs combine some of the best education sessions recorded during recent Inside Self-Storage World Expo and other educational events. Based on popular themes, these five-video bundles provide valuable, in-depth knowledge on highly requested topics of interest—at significant savings!

 The Innovative Operation package features self-storage experts discussing issues and strategies around industry technology, operation and the customer experience. It includes:

• Transitioning from Traditional to Automated Self-Storage … It’s Easier and Cheaper Than You Think! – Our presenter discusses how to successfully run an automated self-storage facility, including how to transition from manned to unmanned and how to increase revenue and asset value via this business model.
• The Culture of Virtual Convenience: Customer-Experience Innovation in Self-Storage – COVID-19 drove customer service to digital channels, but which virtual conveniences are here to stay? Our presenter discuss technologies that can improve CX for fast, frictionless interactions at scale.
• Technology Trends to Welcome in a Progressively Virtual Self-Storage Landscape – Self-storage operators are adopting “smart” systems at an unprecedented level. Learn how to leverage new technology to streamline your business and gain a competitive edge in a post-COVID world.
• Can’t Touch This! A Thorough Exploration of the Contact-Free Self-Storage Rental Process – Contactless interactions are all the rage in self-storage. Get vital information on how to obtain identity verification, confirm lease-agreement acceptance, provide customers with unit access and more.
• Making the Leap: Taking Your Small Self-Storage Operation From Tech-Free to Tech-Savvy – Implementing technology at a small self-storage operation can seem challenging. Our presenter will show you how to become a tech-savvy, streamlined enterprise, even if you’re starting from ground zero.

For full session descriptions, please click on the linked titles to view the individual product page.

Other packages in the Self-Storage Mastery Series are:

• Self-Storage Mastery Video 5-Pack: Advanced Investing
• Self-Storage Mastery Video 5-Pack: Building Basics
• Self-Storage Mastery Video 5-Pack: Revenue Growth
• Self-Storage Mastery Video 5-Pack: Customer Experience
• Self-Storage Mastery Video 5-Pack: Project Planning
• Self-Storage Mastery Video 5-Pack: Real Estate
• Self-Storage Mastery Video 5-Pack: Technology