Day-to-Day Management

In this revealing session, self-storage managers get candid, insider advice on handling situations for which they may not be prepared. Get tips to maintain confidence and a positive professional attitude.

This instructive, practical session shares time- and task-management skills for self-storage facility managers, including tips for prioritization and ways to avoid procrastination.

Learn why facility auditing is a critical part of successful self-storage operation as well as things to look for during an audit, tools to facilitate the process, and what to do when you find red flags.

Hear the pros and cons of working with a third-party self-storage management company from the owner of 14 facilities. Learn about benefits, company vetting, expectations, contract negotiation and more.

Learn about startup and ongoing expenses that should be anticipated for a self-storage operation, including industry averages, cost ranges and more. Get financial information you need to make good decisions.

Get an overview of four critical legal concerns related to daily self-storage operation, including the most important lawsuits to avoid, tenant bankruptcy, late-fee charges and employee overtime.

Learn about best practices and cost-effective technologies that can add sophistication to your self-storage security program. Get tips on using forensic data, license-plate recognition, flow counts and more.

While large self-storage companies possess certain operating advantages, independent owners can carve out healthy market share by implementing smart strategies related to marketing and money management.

Are you leveraging competitor information to benefit your self-storage business? Learn how touring and promoting referrals with competitors and other tools can be used to market your points of differentiation.

Learn how to get the most from selling moving and packing supplies with a better understanding of retail merchandising, using a plan-o-gram, and implementing strategic pricing and improved sales techniques.