Learn how technology disruptors are driving customer preferences and expectations, and how these factors will likely affect daily self-storage operations. See what technology is about to impact your business.
Learn why facility auditing is a critical part of successful self-storage operation as well as things to look for during an audit, tools to facilitate the process, and what to do when you find red flags.
This instructive, practical session shares time- and task-management skills for self-storage facility managers, including tips for prioritization and ways to avoid procrastination.
Learn root causes of job burnout, how to recognize it in yourself and others, how it can impact revenue and customer service, and how to correct the problem. Get tips to reinvigorate yourself and coworkers!
Learn strategies to keep self-storage managers motivated and invested in the continued success of the business. Get insight to compensation and bonus structures, training, employee feedback and more.
Learn how to create policies, procedures and best practices that make sense for your facility. Discover how laws affect your policies as well as how to build an operations manual and ensure compliance.
Get valuable suggestions to help self-storage managers evaluate and improve their own job performance. You’ll also get a checklist for professional development and learn ways to make yourself indispensable.
Gain insight to the state of the mobile-technology market as it relates to apps, their current benefits and how they’ll likely impact the self-storage industry.
Learn how to recruit, evaluate, hire and train your new self-storage managers to ensure they operate the asset to maximum profitability. Get insight on interviewing, background checks, references and more.
Explore ways to maximize your self-storage technology outlay, including strategies for getting staff and customers on board and guidelines for general maintenance. You’ll also learn how to measure ROI.