TOPICS

If you’re a self-storage manager, facility numbers matter to you as well as the owner! This session will help you cultivate financial intelligence, interpret facility metrics and act on the data.

Learn indispensable sales techniques you can implement immediately to build relationships with customers, ask the right questions, improve phone skills, overcome objections and close more overall rentals.

Gain a better understanding of your self-storage customers’ needs and enhance your service in this management session. Topics include building rapport, creating to-do lists and fostering referrals.

Learn how to create urgency with your self-storage customers and avoid the discounting game with these hard-hitting sales techniques. Get the rental deal YOU want and stop inhibiting profit gain!

If you’re a self-storage manager who aspires to multi-facility management or a regional position, this session will help you take charge of your career progression with concrete steps and sound advice.

Two well-versed industry veterans draw on 50 years of self-storage experience to share their successes and failures. The conversation explores all aspects of facility ownership and operation.

Examine several aspects related to self-storage compensation and facility staffing, including salary and hourly wages, relief-staff considerations, resident vs. offsite managers, and more.

Owning a self-storage facility can be a trip down insanity lane, our presenter will show you how to systematically analyze your operation to keep it on track, focusing on pitfalls to avoid.

Learn eight secrets that will help you be successful in your self-storage management career! Our presenter will share personal insights to help you take your game to the next level.

Learn how to mitigate taxes, including how TPR rules affect your self-storage business, what’s an expense vs. capitalization, how to take advantage of a potential Trump tax-rate cut and more.

When it comes to refinancing a self-storage property, there are many factors within and beyond your control. This session identifies what those factors are and how to deal with them.

There are various loan products available to self-storage borrowers today. Learn the differences between them and which is best for your needs with this look at critical structural components and more.

Need a self-storage loan? Know what lenders are looking for in a borrower/property? This session covers the documents you need in your package and how lenders qualify a borrower and loan application.

Discover how Small Business Administration (SBA) products can help you achieve self-storage business growth. Our presenter discusses the specific loan types available, qualification standards and more.

Learn about legalities related to online rentals, remote-management services, electronic signatures, e-mail notice verification, online lien sales, online advertising and other self-storage technologies.

This session will help you prepare yourself as well as your storage properties, co-workers and tenants for a crisis such as a fire, flood or other disaster. Learn the steps to cope with various situations.

Get the knowledge you need to avoid common legal mistakes made by self-storage operators in the areas of bailments, vehicle storage, bankruptcy and the Service Members Civil Relief Act.

Learn how to avoid costly liability issues by better policing and protecting your self-storage assets. Topics include strategic steps, key insurance coverages and the role of risk management.

Learn how to step up your self-storage grassroots marketing game by effectively leveraging marketing dollars and planning winning campaigns. Topics include targeted strategies and community-based efforts.

Think about Web marketing in a new way. Learn how to address the metrics you need to know and understand to create a fully functioning website and effectively market your self-storage business online.