ISS World Expo Education

COVID-19 drove customer service to digital channels, but which virtual conveniences are here to stay? Our presenters will discuss technologies that can improve CX for fast, frictionless interactions at scale.

Every self-storage building has a roof, but not all roofs are created equal. Our presenter will teach you about roof selection, protection and maintenance, replacement options, tax benefits and more.

Our presenter will discuss the key advantages self-storage has over other asset classes during inflationary periods as well as outline strategies investors and owners can use to prosper in these unique times.

Recent legislative updates have created grey areas for processing self-storage liens and taking units to auction. Get the low-down on various state lien-law changes and remaining compliant with auctions.

Staying on top of the many facets to running a successful self-storage operation can be difficult. Learn five important things you should tackle annually that can have lasting impact on value and performance.

When it comes to contact-free self-storage services, there are missteps and limitations that could threaten your business. Learn the important, legal aspects and proper procedures in offering online rentals.

Every point of contact with a prospect or tenant should deliver an excellent customer experience. Our speakers will teach you how to craft one that wins the rental, time and time again.

Our presenter will guide you through today’s expectations from city planners, zoning boards, city councils and community members, plus give you the tools to navigate the self-storage project-approval process.

Our presenter will share the story of how he created his self-storage business and his process for turning around underperforming facilities. He’ll also share strategies for creating wealth and income.

Self-storage operators are adopting “smart” systems at an unprecedented level. Learn how to leverage new technology to streamline your business and gain a competitive edge in a post-COVID world.