ISS World Expo Education

This session examines factors related to self-storage climate control, including business benefits to income and property value. It also addresses costs and the proper installation and use of equipment.

This session examines factors that go into self-storage site selection including characteristics of a workable property and factors that may prevent a location from being a good fit for storage development.

Explore the must-have technology tools every self-storage operator should use, why they’re important and how they impact the daily operation of a facility. Match the right tools for your needs.

Learn about advanced technology tools and add-ons that can improve self-storage customer service and overall productivity, such as automation, mobile devices, phone technology and more.

Explore ways to maximize your self-storage technology outlay, including strategies for getting staff and customers on board and guidelines for general maintenance. You’ll also learn how to measure ROI.

Gain insight to the state of the mobile-technology market as it relates to apps, their current benefits and how they’ll likely impact the self-storage industry.

While large self-storage companies possess certain operating advantages, independent owners can carve out healthy market share by implementing smart strategies related to marketing and money management.

Are you leveraging competitor information to benefit your self-storage business? Learn how touring and promoting referrals with competitors and other tools can be used to market your points of differentiation.

Learn how to get the most from selling moving and packing supplies with a better understanding of retail merchandising, using a plan-o-gram, and implementing strategic pricing and improved sales techniques.

Learn how a self-storage tenant-insurance or tenant-protection program can be a valuable source of additional revenue. Get tips on choosing a program, training staff, and marketing and selling to customers.