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It’s critical to know the health of your self-storage asset. Our presenter will share the best ways to measure business performance, including key metrics you need to watch, and where to find and track them.

To be the best possible self-storage manager, you need the right skills, attitude and judgment. Learn to take ownership of your role, fine-tune skills and alter your mindset from “I don't know” to “I can”!

Our presenter will offer strategies for uncovering and connecting with self-storage customers that'll turn “perfect” prospects into paying tenants.

From new builds to conversions, single- to multi-story, mixed-use to unmanned, our presenter will offer insight to the range of possibilities, exploring real-life examples and potential pitfalls.

Our presenter will challenge your thinking on a traditional market study or feasibility reports and show you how to mine market data for critical factors most investors miss.

Technology is wonderful … until it isn’t. Our presenter will help you understand when and how to maximize tech support for self-storage systems to keep operational frustration and delays at bay.

In this session our presenter will share how he amassed a 10-property self-storage portfolio. He’ll discuss benefits and challenges as well as mistakes to avoid as you scale to a multi-site business.

From setting rental rates and managing discounts to selling strong and controlling costs, there’s a lot to master with self-storage revenue. Learn valuable tactics to deliver higher profit!

You may have heard that search engine optimization is no longer relevant, but our presenter will discuss the top SEO strategies that are still essential for self-storage operations in 2021.

From feasibility and land selection to design and building-code considerations, our presenter will walk you through the process and share interesting case-study examples of past projects.