Staffing

Learn how to assemble an appropriate compensation package, including salaries and wages, bonus plans, benefits and other incentives, to keep valuable staff engaged and happy.

Learn hiring and training techniques that help new managers start strong, plus ways to get your team to exceed expectations while delivering a first-class customer experience.

Learn to identify tools, refine talents and leverage communication to become a more-effective leader. Our presenter focuses on the Powerful Ps: prepare, plan, persistence, prioritize, passion and purpose.

Staff training is a powerful tool for improving self-storage site performance. Learn the expectations, policies and routines that should be set for every employee level.

Finding and hiring self-storage employees is the easy part. Learn how to conduct effective reviews as well as when and how to discipline staff.

Unless you completely outsource your facility management, you should be making regular site visits. Learn how to make the most of them to provide excellent leadership and solidify asset-value growth.

Learn how to apply military leadership principles to identify areas that will make your self-storage operation more efficient as well as how to instill the tools you need to achieve greater levels of success.

One of the most effective investments an owner can make in his business is the empowerment and professional development of his facility-management team. Learn ways to inspire and enrich your people!

A clear set of policies and procedures will help protect your business, customers and employees. Get insight on what your handbook should include as well as formatting and other best practices.