Staffing

Are you looking for fresh ways to increase profit and improve the value of your self-storage asset? Explore key investments that could quickly improve performance and profit.

Effectively hiring quality employees can be an expensive and time-consuming process. These grassroots methods and strategies are designed to attract engaged, competent and productive job candidates.

Creating a company “culture” goes beyond your policies-and-procedures manual. Learn why employees are the building blocks to company success, what motivates staff and the value of group achievements.

Labor laws concerning wages are changing rapidly. Learn about exposures you could face, how to comply with wage requirements and how to minimize liability in the event of a lawsuit.

If you’re a self-storage manager who aspires to multi-facility management or a regional position, this session will help you take charge of your career progression with concrete steps and sound advice.

Two well-versed industry veterans draw on 50 years of self-storage experience to share their successes and failures. The conversation explores all aspects of facility ownership and operation.

Examine several aspects related to self-storage compensation and facility staffing, including salary and hourly wages, relief-staff considerations, resident vs. offsite managers, and more.

Owning a self-storage facility can be a trip down insanity lane, our presenter will show you how to systematically analyze your operation to keep it on track, focusing on pitfalls to avoid.

Learn root causes of job burnout, how to recognize it in yourself and others, how it can impact revenue and customer service, and how to correct the problem. Get tips to reinvigorate yourself and coworkers!

Learn strategies to keep self-storage managers motivated and invested in the continued success of the business. Get insight to compensation and bonus structures, training, employee feedback and more.

Learn how to create policies, procedures and best practices that make sense for your facility. Discover how laws affect your policies as well as how to build an operations manual and ensure compliance.

Get valuable suggestions to help self-storage managers evaluate and improve their own job performance. You’ll also get a checklist for professional development and learn ways to make yourself indispensable.

Learn how to recruit, evaluate, hire and train your new self-storage managers to ensure they operate the asset to maximum profitability. Get insight on interviewing, background checks, references and more.

Learn a fresh approach to hiring the right self-storage manager the first time, including where to find quality candidates, how to evaluate applicants, how to cultivate solid interview questions, and more.

Examine key considerations regarding self-storage manager compensation including the difference between rental commissions and salary, designating ancillary commissions, rewards, benefits and more.

This session will increase your familiarity with today’s employment laws, including legal restrictions that affect you as a self-storage operator and common human-resources errors to avoid.

Learn about common self-storage operational mistakes and how to correct them, including who to trust to run a facility, common marketing errors, how to underwrite property income and expenses, and more.

Knowing how to communicate well during difficult situations can improve work life and customer engagement. Learn how to provide feedback, defuse heated exchanges, prepare for uncomfortable talks and more.

This session helps self-storage managers elevate their career trajectory by teaching them how to set professional goals, obtain qualifications, communicate effectively and write a killer resume.