Staffing

Learn to identify tools, refine talents and leverage communication to become a more-effective leader. Our presenter focuses on the Powerful Ps: prepare, plan, persistence, prioritize, passion and purpose.

Staff training is a powerful tool for improving self-storage site performance. Learn the expectations, policies and routines that should be set for every employee level.

Finding and hiring self-storage employees is the easy part. Learn how to conduct effective reviews as well as when and how to discipline staff.

Learn how to apply military leadership principles to identify areas that will make your self-storage operation more efficient as well as how to instill the tools you need to achieve greater levels of success.

One of the most effective investments an owner can make in his business is the empowerment and professional development of his facility-management team. Learn ways to inspire and enrich your people!

A clear set of policies and procedures will help protect your business, customers and employees. Get insight on what your handbook should include as well as formatting and other best practices.

Are you looking for fresh ways to increase profit and improve the value of your self-storage asset? Explore key investments that could quickly improve performance and profit.

Unless you completely outsource your facility management, you should be making regular site visits. Learn how to make the most of them to provide excellent leadership and solidify asset-value growth.

Effectively hiring quality employees can be an expensive and time-consuming process. These grassroots methods and strategies are designed to attract engaged, competent and productive job candidates.

Creating a company “culture” goes beyond your policies-and-procedures manual. Learn why employees are the building blocks to company success, what motivates staff and the value of group achievements.

Labor laws concerning wages are changing rapidly. Learn about exposures you could face, how to comply with wage requirements and how to minimize liability in the event of a lawsuit.

If you’re a self-storage manager who aspires to multi-facility management or a regional position, this session will help you take charge of your career progression with concrete steps and sound advice.

Two well-versed industry veterans draw on 50 years of self-storage experience to share their successes and failures. The conversation explores all aspects of facility ownership and operation.

Examine several aspects related to self-storage compensation and facility staffing, including salary and hourly wages, relief-staff considerations, resident vs. offsite managers, and more.

Owning a self-storage facility can be a trip down insanity lane, our presenter will show you how to systematically analyze your operation to keep it on track, focusing on pitfalls to avoid.

Learn root causes of job burnout, how to recognize it in yourself and others, how it can impact revenue and customer service, and how to correct the problem. Get tips to reinvigorate yourself and coworkers!