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Learn how a self-storage tenant-insurance or tenant-protection program can be a valuable source of additional revenue. Get tips on choosing a program, training staff, and marketing and selling to customers.

This session outlines strategies to help you convert more prospective customers to self-storage tenants—on the phone and in person. Learn how to generate more phone leads, pre-sell customers and more.

This session will help you understand how self-storage customers make their buying decisions. Gain the tools to reach customers, improve sales, exceed expectations and structure effective marketing programs.

Examine key considerations regarding self-storage manager compensation including the difference between rental commissions and salary, designating ancillary commissions, rewards, benefits and more.

Learn about common self-storage operational mistakes and how to correct them, including who to trust to run a facility, common marketing errors, how to underwrite property income and expenses, and more.