Facility Operation

Learn how to create policies, procedures and best practices that make sense for your facility. Discover how laws affect your policies as well as how to build an operations manual and ensure compliance.

Get valuable suggestions to help self-storage managers evaluate and improve their own job performance. You’ll also get a checklist for professional development and learn ways to make yourself indispensable.

Learn how to recruit, evaluate, hire and train your new self-storage managers to ensure they operate the asset to maximum profitability. Get insight on interviewing, background checks, references and more.

In this revealing session, self-storage managers get candid, insider advice on handling situations for which they may not be prepared. Get tips to maintain confidence and a positive professional attitude.

This instructive, practical session shares time- and task-management skills for self-storage facility managers, including tips for prioritization and ways to avoid procrastination.

Learn why facility auditing is a critical part of successful self-storage operation as well as things to look for during an audit, tools to facilitate the process, and what to do when you find red flags.

Hear the pros and cons of working with a third-party self-storage management company from the owner of 14 facilities. Learn about benefits, company vetting, expectations, contract negotiation and more.

Learn about startup and ongoing expenses that should be anticipated for a self-storage operation, including industry averages, cost ranges and more. Get financial information you need to make good decisions.

Explore the must-have technology tools every self-storage operator should use, why they’re important and how they impact the daily operation of a facility. Match the right tools for your needs.

Learn about advanced technology tools and add-ons that can improve self-storage customer service and overall productivity, such as automation, mobile devices, phone technology and more.