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Our presenter will help you navigate how to adhere to official guidelines and show empathy to delinquent tenants, while still protecting your self-storage revenue during a pandemic.

Today's competition may be tough, but our presenter will give you a winning recipe for success--one that allows you to lead the market, regardless of how large your facility is or how many properties you own.

The COVID pandemic has brought health consciousness to a whole new level. Our presenter will explain how to make a "healthier" building and why you should.

Our presenter will break down the capital stack, discussing the many ways to secure money and structure a deal in today’s environment. He’ll examine the nuances and changes in loan terms for 2021 and offer insight to sources beyond traditional loans.

Our presenter will provide an easy-to-understand overview of IoT functions and how they can improve day-to-day self-storage facility management, from customer service to site maintenance to security.

Bad management can lead to low morale, high turnover and even liability issues. Our presenter will address some of the worst mistakes self-storage employers make when managing staff and how to do better.

Our presenter will share examples and proven strategies on how self-storage facility managers can avoid disagreements and handle disputes with customers, coworkers and superiors.

Discover how to shape tech-based service interactions with humanistic qualities like emotion, conversation and relationships, and learn to bridge the gap between digital and people-led customer service!

Our presenter will share smart strategies for meeting municipal building challenges with beautiful, profitable mixed-use developments that include self-storage and other uses.

Our presenter lifts the curtain of mystery and shares the good, bad and ugly about gaining access to funds or enticing equity for a self-storage project, from the initial pitch to ground-breaking.