Day-to-Day Management

Two well-versed industry veterans draw on 50 years of self-storage experience to share their successes and failures. The conversation explores all aspects of facility ownership and operation.

Examine several aspects related to self-storage compensation and facility staffing, including salary and hourly wages, relief-staff considerations, resident vs. offsite managers, and more.

Owning a self-storage facility can be a trip down insanity lane, our presenter will show you how to systematically analyze your operation to keep it on track, focusing on pitfalls to avoid.

Learn eight secrets that will help you be successful in your self-storage management career! Our presenter will share personal insights to help you take your game to the next level.

Learn how to mitigate taxes, including how TPR rules affect your self-storage business, what’s an expense vs. capitalization, how to take advantage of a potential Trump tax-rate cut and more.

Learn about legalities related to online rentals, remote-management services, electronic signatures, e-mail notice verification, online lien sales, online advertising and other self-storage technologies.

This session will help you prepare yourself as well as your storage properties, co-workers and tenants for a crisis such as a fire, flood or other disaster. Learn the steps to cope with various situations.

Get the knowledge you need to avoid common legal mistakes made by self-storage operators in the areas of bailments, vehicle storage, bankruptcy and the Service Members Civil Relief Act.

Learn how to protect your self-storage assets from new competitors while increasing your value proposition. Topics include strategic acquisitions, successfully developing properties, and more.

Learn why unmanned self-storage facilities are a growing industry trend. Topics include operational efficiencies, benefits and challenges, technology advancements, real-life examples, and more.

Learn how the data from self-storage management software can help identify weak spots in your operation, which metrics are most meaningful and how to apply the information to your business.

In this seminar, you’ll learn ways self-storage facility managers can contribute to the financial health of their property, including accurate record-keeping, handling receivables, cost-cutting and more.

This session will help you create or update your plan for dealing with delinquent self-storage tenants and recovering past-due rent, providing collections tips, late-fee and notice strategies and more.

Get insight for setting street and online rental rates as well as tips for knowing when to adjust rates and by how much. Also hear strategies for successfully executing increases with new and existing tenants.

This session focuses on the expenses that have a direct bearing on a self-storage facility’s net operating income. It provides tactics for keeping costs in check and negoatiating with service contractors.

Learn effective sales strategies for closing every self-storage rental as well as tips for overcoming customer objections, achieving service excellence, handling difficult service situations and more.

Learn tools, tips and tricks that have been proven highly effective in improving self-storage ancillary sales. You’ll get strategies for selling more product and adding to the bottom line with add-on profit centers.

Learn root causes of job burnout, how to recognize it in yourself and others, how it can impact revenue and customer service, and how to correct the problem. Get tips to reinvigorate yourself and coworkers!

Learn strategies to keep self-storage managers motivated and invested in the continued success of the business. Get insight to compensation and bonus structures, training, employee feedback and more.

Learn how to create policies, procedures and best practices that make sense for your facility. Discover how laws affect your policies as well as how to build an operations manual and ensure compliance.