TOPICS

Decide if self-storage is the right business for you by examining the feasibility and due-diligence process. Topics include pitfalls to avoid, when to walk away from an investment, report contents and more.

Examine the challenges and considerations for self-storage conversion projects, including how to balance the functional and aesthetic to maximize rentable space and return on investment.

Learn the essentials of self-storage site layout including key engineering and design principles. Topics include land features that affect design, zoning issues and how to estimate for maximum square footage.

Learn about the modern materials and techniques being used today by savvy self-storage designers and developers to create great-looking facilities with the best possible value.

Explore the must-have technology tools every self-storage operator should use, why they’re important and how they impact the daily operation of a facility. Match the right tools for your needs.

Learn about advanced technology tools and add-ons that can improve self-storage customer service and overall productivity, such as automation, mobile devices, phone technology and more.

Explore ways to maximize your self-storage technology outlay, including strategies for getting staff and customers on board and guidelines for general maintenance. You’ll also learn how to measure ROI.

Gain insight to the state of the mobile-technology market as it relates to apps, their current benefits and how they’ll likely impact the self-storage industry.

In this seminar, you’ll learn ways self-storage facility managers can contribute to the financial health of their property, including accurate record-keeping, handling receivables, cost-cutting and more.

This session will help you create or update your plan for dealing with delinquent self-storage tenants and recovering past-due rent, providing collections tips, late-fee and notice strategies and more.

Get insight for setting street and online rental rates as well as tips for knowing when to adjust rates and by how much. Also hear strategies for successfully executing increases with new and existing tenants.

This session focuses on the expenses that have a direct bearing on a self-storage facility’s net operating income. It provides tactics for keeping costs in check and negoatiating with service contractors.

Learn effective sales strategies for closing every self-storage rental as well as tips for overcoming customer objections, achieving service excellence, handling difficult service situations and more.

Learn tools, tips and tricks that have been proven highly effective in improving self-storage ancillary sales. You’ll get strategies for selling more product and adding to the bottom line with add-on profit centers.

Learn root causes of job burnout, how to recognize it in yourself and others, how it can impact revenue and customer service, and how to correct the problem. Get tips to reinvigorate yourself and coworkers!

Learn strategies to keep self-storage managers motivated and invested in the continued success of the business. Get insight to compensation and bonus structures, training, employee feedback and more.

Learn how to create policies, procedures and best practices that make sense for your facility. Discover how laws affect your policies as well as how to build an operations manual and ensure compliance.

Get valuable suggestions to help self-storage managers evaluate and improve their own job performance. You’ll also get a checklist for professional development and learn ways to make yourself indispensable.

Learn how to recruit, evaluate, hire and train your new self-storage managers to ensure they operate the asset to maximum profitability. Get insight on interviewing, background checks, references and more.