TOPICS

This book by industry expert Bob Copper provides proven ideas and techniques for delivering the highest level of customer service, thereby creating customer satisfaction and ensuring business success.

This book shares common-sense ideas and techniques to teach anyone how to succeed at self-storage sales, enabling you to rent more space and generate more revenue.

This book addresses the skills self-storage managers need to be successful: sales, collections and time management. Readers will learn to rent more space, collect more money and get it all done efficiently.

This is a companion training tool for the book "Managing a Self Storage Property Effectively and Professionally." Facility operators can use these resources as part of their own in-house training program.

This sequel to "How to Make Money in Self-Storage" provides even more strategies to help operators break through the pain of flat-line profit. Learn additional ways to increase income and reduce expenses!

This handbook is a compilation of policies, procedures, conditions and expectations to guide employee/employer actions in the operation of a self-storage facility—a code of conduct and information source.

This concise and comprehensive handbook by industry expert Bob Copper contains all the tools the independent self-storage operator needs to run a successful business. It's a perfect day-to-day companion.

This book by industry experts RK Kliebenstein and Jennifer LeClaire will help small and mid-size self-storage operators generate more revenue, decrease expenses, and create greater facility equity and value.

This guide contains high-level strategies for increasing the value of a storage asset, covering topics such as hiring, marketing, site "rentability," audits and operational reviews, revenue, expenses and more.