Facility Operation

The right strategies will help you attract the best tenants and raise the profitability of existing ones. Uncover how to increase the lifetime value of customers and never leave money on the table again!

Effectively hiring quality employees can be an expensive and time-consuming process. These grassroots methods and strategies are designed to attract engaged, competent and productive job candidates.

Creating a company “culture” goes beyond your policies-and-procedures manual. Learn why employees are the building blocks to company success, what motivates staff and the value of group achievements.

Online auctions continue to grow in popularity as a way of settling outstanding tenant debt. Get insight on how to choose an auction date, what to include in your listing, how to attract bidders and more.

Owners can maximize their profit through sound best practices. Learn how to cultivate well-trained managers, control operating expenses, optimize your online exposure and raise your rental rates.

Technology and increased competition have changed the self-storage game dramatically. That’s why it’s important for small operators to leverage data to gain a competitive advantage. Learn how to do it!

If your owner sold his facility tomorrow, what would you do? Understanding the due-diligence process allows managers to be proactive in helping close the sale and become more valuable in the process.

The site on which you build your new storage facility can have a lasting effect on its success. Learn about layout options and explore the decision process behind site design for maximum return on investment.

Automation allows operators to streamline their business, drive their revenue-management program and communicate with tenants. Learn more about the tools that can be perfectly tailored for your business.

Learn how to increase your piece of the self-storage revenue pie through proven revenue-management procedures and additional revenue streams. Topics include rental rates, effective discounting and more.